Posted On October 11, 2016 By In Technology And 1507 Views

Apple’s Tricky iPhone Problem Is Not Going Away

While it may not be as incendiary as Samsung’s issues with the Galaxy Note 7 and its battery, Apple’s potential design flaw in the iPhone 6 and iPhone 6 Plus continues to attract attention. Apple Insider’s Jack Purcher covers another class action being filed against Cupertino over the ‘touch disease’ flaw. First reported by third-party repair centre iFixit, the touch disease error can be found in older iPhone 6 and iPhone 6 Plus models. Due to flexing in the case, two chips in the touchscreen controller are being slowly leveraged away from the circuit board. The chips have been repositioned on the iPhone 6S and iPhone 7 devices.

Any repair to these chips would require work to take place directly on the logic-board, a procedure that Apple does not sanction. That leaves only one choice for customers – the purchase of a replacement iPhone handset. In most cases these are refurbished units with no guarantee that they not be exhibiting the same issue in a short amount of time. While it is difficult to gauge the scale of this problem without any official data, one of the law firms involved has said that nearly 10,000 people have contacted his firm to join the class action suit (reports Jason Koebler for Motherboard). This story has not gained a significant amount of traction. It broke just before the iPhone 7 launch and while had the potential to derail the launch of the iPhone 7 and iPhone 7 Plus, the new iPhone devices dominated the news cycles with a mix of critical acclaim and challenges over the loss of the headphone jack. The problem is still there, and as the iPhone 6 devices in circulation grow older, and experience more stress, any weakness in the design of the circuitry will become more evident. With the class actions gathering momentum, this is an issue that Apple may be forced to address in a courtroom in the near future.


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